Based on the infection rate that continues to climb, the writing is on the wall that we may soon see an increase in remote work for South Dakota businesses. However, with the right preparations, you can avoid the issues that last year’s COVID interruptions caused. Let’s go over what these preparations should look like.
While your employees almost certainly know how things are done in the office on a day-to-day basis, these processes don’t always translate cleanly into remote work habits. Therefore, it is important that you reinforce how important best practices are to follow everywhere with your team. These best practices should include things like:
Reviewing these standard operating procedures with your employees on a regular basis will help to reinforce them over time.
It’s important to note that when we recommend using a VPN, we aren’t just talking about those public (Free or Paid) VPNs that are designed for home users. While some of them are good at keeping a user’s data private while surfing the web, these services aren’t really designed for a business to use.
Most of our current clients have a shortcut right on the desktop to log into their work environment, whether they have a company-provided laptop or they work from their family computer at home. This keeps your company data where it belongs—on your network but allows the user to work seamlessly and effectively, regardless of the device they are on.
With your team members accessing the resources they need from home, reliable Internet access from the office is crucial. Otherwise, your employees may not be able to successfully fulfill their responsibilities. While it will be an investment, it will be a worthwhile one to ensure your team’s broadband is business-ready.
As businesses may need to limit in-person operations, a business website becomes all the more important as a means of communication between these businesses and their clients. As more people turn to the website, it will need to be able to support this heightened activity.
It’s a good idea to make sure your website is updated with your hours of operation, ways to contact you, and assistance to help customers who are trying to avoid human contact.
Businesses need to put even more focus on cybersecurity for a number of reasons, including COVID-19. Not only are your team members outside of the office environment and the protections you’ve used to reinforce your network, but they’re also likely to feel more relaxed and casual in their home.
As we reviewed above, it’s important that you do everything you can to secure your business including all the facets we discussed as part of your remote cybersecurity procedures. On top of those, you need to reinforce the cybersecurity basics that you expect your employees to uphold whether they’re in or out of the actual office.
We’re here to help. Reach out to us at 888-891-4201 to find out what we can do to ensure your business can remain productive by means of the IT you put to use.
Rodd Ahrenstorff is the Director of Business Operations for KT Connections, as well as a member of the company’s ownership team starting in 2014. Rodd has been working in the computer and telecommunication fields for over twenty years—a term during which he has held a number of leadership positions. In the past, he has served as a broadcast television engineer, an systems architect, and most recently Director of Information Technology, including a role as a HIPAA Security Officer for behavioral health and multi-specialty medical providers.