KT Connections Blog

KT Connections has been serving the Rapid City area since 1997, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

You Need to Plan for the Worst and Hope for the Best

You Need to Plan for the Worst and Hope for the Best

Hope can be a big part of a person’s notion to start their own business. Needless to say that entrepreneurial hope doesn’t always consider that there will be a global pandemic that grinds the operational effectiveness that you’ve spent years building to a halt. Hope does, however, play a big part in the creation of a business continuity plan. Today, we’ll briefly discuss why you should never lose hope and how being prepared stems from the same notion as starting a business.

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Addressing the Toughest Challenge in Remote Conferencing

Addressing the Toughest Challenge in Remote Conferencing

Video conferencing is a crucial technology for businesses, especially now. Although, while it has the benefits of accessibility, it certainly is a different animal than your run-of-the-mill in-person meeting… as due to this, it has a challenge that an in-person meeting does not. Let’s go over what this challenge is, and how to overcome it.

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The Value Social Media Has for Your Business Today

The Value Social Media Has for Your Business Today

With so many businesses experiencing drastic changes with continued social distancing recommendations and suspended operations, it is important that one of the most critical groups associated with any business remains in the loop: its clients and customers. Therefore, it makes sense to do so using a tool that is readily available (and that most people use): social media.

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Common Questions for Working Remotely

Common Questions for Working Remotely

The COVID-19 pandemic has slowed the world down for some time, shutting down nonessential businesses until conditions are controlled well enough for their employees to return to work. In the interim, many businesses have largely shifted to remote operations in as many processes as they can. Many still have questions about remote operations, so we’ve done our best to answer them.

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Is Your Data Redundant?

Is Your Data Redundant?

“Redundancy” isn’t typically viewed as a good thing, but when a disaster strikes, it can become a good thing very quickly to have a redundant copy of your data. March 31st is World Backup Day so let’s take a moment and examine why a certain amount of data redundancy is actually welcomed. 

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Business Is Faster and Easier with File Sync and Share

Business Is Faster and Easier with File Sync and Share

Each day, the news surrounding the Coronavirus pandemic gets closer and closer to home, and with new restrictions being levied each day, businesses are some of the hardest hit organizations. Today, we will discuss how file sync and sharing platforms can help your business immensely as this situation plays out.

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Our Help Desk Is Extremely Useful

Our Help Desk Is Extremely Useful

The IT help desk may seem like it is a throw-in managed service. After all, most of the maintenance to your organization’s IT will be done remotely. This remote maintenance will present your team with more reliable computers, servers, and networks. This enhanced reliability will allow them to be more productive, but what happens when they come across an issue in the course of work? Using similar technology, our IT help desk can get their issues resolved and get their technology back up and running quickly.

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This Year’s Tornadoes Prove that Disasters Aren’t Seasonal, So Your Preparations Can’t Be Either

This Year’s Tornadoes Prove that Disasters Aren’t Seasonal, So Your Preparations Can’t Be Either

South Dakota sees a significant number of tornadoes - our state has seen as many as 30 storms over a season. The majority of these storms generally strike during June, but sometimes can appear later on, like this year’s sudden tornadoes that struck on September 8th. Storms like these can serve as a reminder of how crucial it is to be prepared for potential disasters year-round… not just when they are most likely to strike.

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How Managed Services Benefit Businesses

How Managed Services Benefit Businesses

As your business grows, so does your need for technology. As that need grows, you typically have to make a decision - do you work through your growing pains with your existing computer person, start an internal IT department, or start looking for something more? If you’ve found this article, it’s likely that you are curious about the third option.

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Delivering Efficiency with Managed IT, Part V

Delivering Efficiency with Managed IT, Part V

Information technology has a critical role in any business. The key part of an outstanding IT system, is the technology itself. Businesses greatly benefit from IT support that procures the latest and greatest technological developments. So, is your IT provider delivering the best value possible?

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Delivering Efficiency with Managed IT, Part IV

Delivering Efficiency with Managed IT, Part IV

It’s true that managed IT service do a lot to make technology accessible to small and medium-sized organizations that wouldn’t typically look immediately to technology to fix parts of their business. One of the innovations that modern business has made is that they prioritize a smarter approach. Apart from data storage and database management, modern businesses are using the data their marketing, sales, fulfillment/distribution, and support departments take in to see exactly how their business is actually functioning and make sound business decisions as a result. Today, we’ll take a look at how the managed IT service provider can help a business with its data management.

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Delivering Efficiency with Managed IT, Part III

Delivering Efficiency with Managed IT, Part III

When a person reaches out to you for your business acumen, you help them because you know more than they do. Why else would they ask? The best thing you can do for your business is to use technology effectively. The only way you’ll know you are doing that is if you see the increased productivity, efficiency, and profitability often cited as reasons to invest in technology. In part three of our series about managed IT services value, we will take a look at the role of consulting, and how it brings big benefits in many different aspects of your business.

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Delivering Efficiency with Managed IT, Part II

Delivering Efficiency with Managed IT, Part II

For the business that relies on their IT, malfunctioning systems can be costly, both in terms of maintenance and the loss of productivity from downtime. When your business chooses to outsource its IT support it gains access to several services designed to keep downtime to a minimum and keep your technology working for you. In part two of our five-part series on the benefits of managed services, we describe the value of our 24/7 help desk and other forms of IT support.

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Why You Shouldn't Ask Just Anyone for Tech Advice

Why You Shouldn't Ask Just Anyone for Tech Advice

When it comes to dealing with things around the office, most people have almost no problem calling in a subject-matter expert to handle the issue. Toilet won’t stop running? Bring in a plumber. Simple, right? Yet, it seems that there’s one notable exception: technology issues.

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Tip of the Week: How to Better Manage Your Glut of Emails

Tip of the Week: How to Better Manage Your Glut of Emails

Email is a presence in almost every business, but some businesses use it better than others. Some use it as a be-all, end-all business communications solution, while others use it for correspondence that isn’t time sensitive. No matter how your business uses email, managing it properly will go a long way toward improving your efficiency and productivity.

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Retrieving Data Once It’s Been Deleted

Retrieving Data Once It’s Been Deleted

Chances are you’ve found yourself in a situation where you have accidentally deleted an important file. However, it’s possible that you can restore the data, depending on the scenario. We’ll walk you through the processes required just in case you find yourself scratching your head over a potentially deleted file.

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Tip of the Week: File Management Tips

Tip of the Week: File Management Tips

Thanks to file management systems that can be digitized and stored online, filing cabinets can be considered a thing of the past. Of course, you still have to keep digital filing systems organized, but this is easier to do and more efficient than paper files. Today, we provide you with tips on how to ensure that you can keep your files in proper order.

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Data Backup Carries Powerful Value

Data Backup Carries Powerful Value

World Backup Day is a time when every business should contemplate whether or not they have proper data backup strategies in place. Considering it was about a month ago, did your organization take the time to think about it? Granted, there isn’t a single day in the year that could explain what your data means to your business, the importance of data backup, and that your businesses should always do what it can to avoid data loss.

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Prepping for On-Premise Hardware

Prepping for On-Premise Hardware

Cloud computing has changed the way that businesses function, including some organizations that have foregone the on-premise server entirely in favor of it. Unfortunately, this approach can be problematic, as the data security and privacy issues associated with cloud-based resources might prove to be less than sustainable for your particular business.

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Tip of the Week: Handy Google Chrome Shortcuts

Tip of the Week: Handy Google Chrome Shortcuts

It’s no secret how useful the Google Chrome browser is to a user. What is a secret, however, is that Chrome has some added capabilities that make it even more useful than first impressions would suggest. For our Tip of the Week, we’ll review some of these capabilities so you can implement them into your daily workflows.

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