KT Connections Blog

KT Connections has been serving the Rapid City area since 1997, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

IT Help Desk and Its Business Benefits

IT Help Desk and Its Business Benefits

When your business has computer problems, productivity tends to decline. Unfortunately, IT, for all its benefits, has to be constantly maintained. One of the best ways to maintain your technology, or fix issues when they arise, is to lean on an IT help desk. Let’s take a look at the ways an IT help desk can benefit your business.

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You Need Data Backup Even If You Think You Don’t

You Need Data Backup Even If You Think You Don’t

We tell every business owner we come into contact with the same thing: If you haven’t done so yet, you‘ll want to establish a data backup strategy. Some businesses are really small, some operate in industries where the cost of backing up data is seemingly prohibitive to the success of the business. To the people that operate those businesses, we repeat: If you haven’t done so yet, you‘ll want to establish a data backup strategy. Let’s examine why. 

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How to Balance Employee Health with Business Productivity

How to Balance Employee Health with Business Productivity

Traditionally, when you talk about employee health, issues come up about health insurance and workplace safety. With the COVID-19 pandemic six months old, new considerations have to be made. The pandemic has caused many businesses to reassess the way they go about doing things to ensure that their workforces aren’t exposed to the virus, and that employees can handle their jobs with the pressures brought forth by the spread of SARS-CoV-2. Today, we’ll review some of the considerations business owners have to make to keep their workforces safe. 

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How to Comply with Sarbanes-Oxley (SOX) During COVID-19

How to Comply with Sarbanes-Oxley (SOX) During COVID-19

Although the Sarbanes-Oxley (SOX) Act was established in 2002, businesses that have been compliant are facing challenges remaining compliant during the pandemic. Can your organization remain in compliance with SOX, when the majority of your team is locked away in their homes? 

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How Vendor Management Can Help You During a Crisis

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As businesses begin to open up, many of them are trying to make the best of an already difficult situation. New mandates and precautions are going to be affecting us all, and that is going to mean placing a priority on specific aspects of your business over others. That might include cutting back on certain vendors, or putting some less pressing issues on the wayside until things settle down. We’re able to help Rapid City businesses do this through our vendor management service.

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Why Overworking is a Serious Issue for Your Remote Workers

Why Overworking is a Serious Issue for Your Remote Workers

As so many businesses have had to close their doors recently, remote work has become a very popular option. Unfortunately, this sudden shift has not been without negative side-effects. One such byproduct of this shift has been a serious overworking problem. This is a big problem, and one that you need to address if it has presented itself in your operations.

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What Are Your Biggest Issues, IT Challenges and Priorities?

What Are Your Biggest Issues, IT Challenges and Priorities?

All a business’ technology is important to its operations, but based on its industry, certain priorities are bound to arise. A recent survey cast a light on some of these priorities, giving us a view of what small to medium-sized businesses are concerning themselves with. Let’s review some of the trends this survey revealed to see how well your priorities match up.

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How Microsoft Azure AD Can Benefit Your Business

How Microsoft Azure AD Can Benefit Your Business

As many businesses have begun to invest in the infrastructure to handle a remote workforce, many are leaning to the cloud to handle more and more of their typical in-house IT. It makes sense--the cloud is inherently designed to make it easy to access from anywhere, even if that isn’t your office. Best of all, the cloud is capable of handling most, if not all tasks that used to require a lot of in-house hardware and overhead.

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Is the Coronavirus Crisis Pushing Businesses Towards AI?

Is the Coronavirus Crisis Pushing Businesses Towards AI?

The coronavirus crisis is reshaping not only social norms, but how businesses operate. In particular, businesses in which employees must work closely together to perform their jobs. As businesses struggle to follow social distancing practices in industries not well suited for it, is it time for manufacturing to re-evaluate the need for AI and automation in their business?

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Telework Is Turning Some Heads

Telework Is Turning Some Heads

With COVID-19 still in play, working remotely has become how many employees have continued to fulfill their work responsibilities. Now, as we settle into this new way of doing things, the question has arisen: after all this is over, will business operations return to the way they once were? Let’s discuss.

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What Makes VoIP So Different?

What Makes VoIP So Different?

The differences between VoIP and the traditional method behind telephone services are pronounced enough that comparing them isn’t so much a consideration of one team versus the other—VoIP is in another league, practically an entirely different sport. Let’s go over what makes VoIP (Voice over Internet Protocol) so different, and how this offers greater benefits to businesses.

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There’s a Right Way to Work Remotely, and a Not-So-Right Way

There’s a Right Way to Work Remotely, and a Not-So-Right Way

Under the current circumstances, remote work is being viewed as the safer option. This has led a lot of businesses to adopt these practices for the time being--you may have already done so. However, some employees have a better grasp of how to properly work from home than others. We’ve put together a few examples of how an employee may conduct themselves while working from home.

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HP Makes it Easy for Your Team to Work Remotely

HP Makes it Easy for Your Team to Work Remotely

If you’re one of the thousands of South Dakota businesses affected by the coronavirus crisis, you may have found yourself with no choice but to close your business. With your workers home, you realize no one is set up to work remotely. We understand that you’re concerned and filled with uncertainty during this difficult time. Fortunately, HP offers a wealth of tools to help your new remote team get up, running, and productive quickly.

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Consider Shifting Your Budget Priorities

Consider Shifting Your Budget Priorities

Millions of businesses are being affected by the COVID-19 outbreak. As a result, it may not surprise you that you will have to adjust your budget to accommodate the massive amount of changes that we will see when the outbreak is handled and everyday life begins to normalize. Today, we thought we’d take you through some of the financial challenges your business is sure to have to deal with when the stay-at-home orders lift.

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Boosting the Productivity of Your Remote Workers

Boosting the Productivity of Your Remote Workers

Productivity is a significant challenge for businesses in the best of times, which means that the ongoing COVID-19 pandemic has only complicated things. Now, many businesses are attempting to preserve their productivity by transferring to remote operations. This strategy, if acted upon appropriately, can prove to be effective if the right approach is taken.

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Your Vendor’s Pain Doesn’t Need to Be Yours

Your Vendor’s Pain Doesn’t Need to Be Yours

The COVID-19 pandemic has caused a lot of businesses to rethink their spending strategies, and one side-effect from making cuts to your operational budget is having to deal with your vendor representatives more frequently. Today, we’ll talk about how a vendor management service can not only help you manage your supply chain, but also mitigate the headaches caused by aggressive vendor reps.  

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Equip Yourself with Microsoft 365 Business to Achieve Your Non-Profit Objectives

Equip Yourself with Microsoft 365 Business to Achieve Your Non-Profit Objectives

While perhaps a little different than other entities, non-profits are still a business. This is a significant misunderstanding that frequently afflicts organizations and businesses that don’t operate in order to generate profits. Why should a non-profit be any different than any other kind of business, otherwise?

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Break/Fix Breaks Budgets

Break/Fix Breaks Budgets

If you were asked to describe your average tech support experience, chances are that you remember a time when you had to either wait around for the technician to come around, dealing with downtime the entire time; or, worse yet, unplug your technology and schlep it across town to the break/fix store only to be told that it may be done in the next few days (code for over a week). Today, we’ll tell you how managed IT services can keep you from playing the waiting game. 

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Software Integration Enhances Business Efficiency

Software Integration Enhances Business Efficiency

The agility of a business to adjust to ebbs and flows in the market is extremely important. One way businesses are making this happen is by integrating their operational software with their management software. This tactic allows data to move faster, providing businesses with some very specific benefits. Let’s take a look at how integration works.

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Is It Time for a Technology Refresh?

Is It Time for a Technology Refresh?

Your business is always looking for ways to improve its operations. The more efficiently you do business, the more productive your company will be. To accelerate this growth many businesses look to information technology to build that added efficiency. Today, we will go over when you should consider upgrading your systems, and what benefits you can see from doing so. 

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