KT Connections Blog

KT Connections has been serving the Rapid City area since 1997, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Choosing How to Protect Your Business Doesn’t Have to Be a Hard Decision

Choosing How to Protect Your Business Doesn’t Have to Be a Hard Decision

Businesses often prioritize different parts of their operations. Some focus on security while others focus on business continuity, even though both are absolutely critical to the long-term success of organizations. This issue is exacerbated by the COVID-19 pandemic, something which has forced some organizations to opt for one over the other.

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IoT Attacks Are Making Network Security Difficult

IoT Attacks Are Making Network Security Difficult

There are a lot of “smart” devices out there—over 35 billion and counting—and more and more are being connected to the Internet all the time. These endpoints, often called the Internet of Things, are known as vulnerabilities to hackers, as most devices don’t offer the type of comprehensive security that they need to keep from being problematic. What might surprise you, however, is that the primary exploit comes from devices that ironically are thought of as security devices: The ones found in a smart home.

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Backup Secrets from the Pros

Backup Secrets from the Pros

Data backup is one of the most important parts of protecting your digital assets, but many organizations are unable to successfully pull it off without a hitch. We’ll help you get a feel for what should happen when you set up your data backup system, what happens when you initiate a backup, and how to proceed with restoring it.

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Take Some Time to Consider Your Software

Take Some Time to Consider Your Software

Nowadays, every company relies on some kind of software. It has immense value as it can be used to make business more efficient and help reduce costs. In order to get the most out of your software, it has to be continuously managed. This is done with three steps: leveraging the assets available, testing your strategies, and understanding what it is you have.

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VPNs Are Under Attack. Here’s What You Need to Know

VPNs Are Under Attack. Here’s What You Need to Know

With the massive shift toward remote and hybrid work, many companies have implemented virtual private networks to facilitate a more secure working environment for their employees. However, as is the case with these shifts, cybersecurity threats also respond in kind. How are hackers attempting to exploit virtual private networks, and what can you do about it?

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3 Tips to Effectively Manage Your IT Infrastructure

3 Tips to Effectively Manage Your IT Infrastructure

IT is far from the most simple aspect of your business, but it only becomes a problem when you let it become one. If you can get a couple of things just right, then your work will be made much more manageable and far less stressful. Let’s discuss three of the most important parts of your internal IT infrastructure and what you need to know during the implementation process.

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How to Mitigate the Damage You See from Ransomware

How to Mitigate the Damage You See from Ransomware

This year saw a considerable rise in the number of high-profile ransomware attacks, so if you have not already considered what you are going to do to put a stop to them for your own business, you need to do so now. Thankfully, there appear to be several measures you can implement to limit the damages done by ransomware, and it all starts with some preparation.

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You Know What You Do, but Do You Know Why?

You Know What You Do, but Do You Know Why?

One of the main reasons a business finds success is their proficiency in bringing the products or services they offer to market. By better understanding why your company does what it does, you can create the processes you’ll need to run a better business. Let’s take a look at how to best do that. 

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Basic Troubleshooting Techniques are Good to Know

Basic Troubleshooting Techniques are Good to Know

Sometimes, no matter how hard you try, technology just doesn’t want to cooperate. This frustration often leads users to contact the help desk, which is fine, but sometimes there are small things you can do to resolve issues that you might not have thought about doing. These simple steps might save you a bit of time and help to resolve your issues faster and more efficiently.

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There Are More People Working from Home than Ever

There Are More People Working from Home than Ever

When the COVID-19 pandemic started to surge across the world, much of the workforce shifted to remote operations, but it has become clear over the past several months that this shift is likely temporary, forcing many employers to consider the hardest question of all: what will it take to get people back in the office? A report from Gartner suggests that it’s not as easy as it sounds, and in fact might be moving in the opposite direction to what employers are hoping.

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You Need to Consider These Remote Policies

You Need to Consider These Remote Policies

Unfortunately, the COVID-19 pandemic is still in full swing, and while many companies buckled under the pressure put on them to maintain operations, others have managed to adapt through the use of remote technology solutions. Businesses have put into place policies surrounding this remote technology, many of which are both helpful and harmful.

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4 Ways to Keep Yourself Safe on Social Media

4 Ways to Keep Yourself Safe on Social Media

It’s a well-known fact that successful businesses and influencers in any chosen industry utilize social media to an extent, whether it’s Facebook, Twitter, LinkedIn, Tik Tok, Instagram, or otherwise. All that said, however, in this connected world, one has to be aware of how this connection can influence cybersecurity. What are some ways you can keep yourself safe while using social media for either your business or your personal brand?

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3 Reasons Why You Should Ditch Tape Backup and Go With a Cloud-Based Solution

3 Reasons Why You Should Ditch Tape Backup and Go With a Cloud-Based Solution

Data backup is one part of running a business that nobody wants to think about, but it’s something that must be considered should anything ever happen to your company’s data. In a world where disasters are so unpredictable and devastating, you can never know when one will strike, so you must take preventative measures now so that you are not caught unawares. Let’s go over one of the best ways you can get ready for these disasters: cloud-based automatic data backups.

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New Report Shows that the Cloud Isn’t Killing In-House Infrastructure

New Report Shows that the Cloud Isn’t Killing In-House Infrastructure

We talk a lot about how the cloud is growing in utilization, and considering the circumstances of the past 18 or so months, it’s not surprising. However, what might be surprising to you is that this movement to the cloud is not necessarily to the detriment of the on-site data center. In fact, there are several reasons why businesses still consider in-house data centers to be the ideal solution. But why is this?

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Multi-Factor Authentication Needs to Become the Gold Standard

Multi-Factor Authentication Needs to Become the Gold Standard

It’s no secret that passwords have long held center stage when it comes to data security, but if we’re to be honest, a password just isn’t sufficient to protect your business. Don’t get us wrong: passwords remain immensely important, but their role has diminished with the availability of other, more advanced security features. One of these features is something called multi-factor authentication.

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A Few Considerations to Help You Make Better Technology Decisions

A Few Considerations to Help You Make Better Technology Decisions

When you run a business, solid decision making is crucial to achieving success. This goes from hiring and managing your staff, dealing with your prospects and customers, and procuring tools and resources that make your business possible. Today, technology is not only important, it is a major consideration when hashing out your yearly (or quarterly) budget. Let’s go through a couple of tips on how to make the best technology decisions for your company.

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How a Virtual CIO Can Improve Your Business

How a Virtual CIO Can Improve Your Business

We often talk about how some businesses do not have the budget to hire technicians to perform regular maintenance on their IT infrastructures, but what about the one behind the scenes calling all the shots? If companies cannot hire technicians, then it stands to reason that they also cannot afford someone at the executive level who manages their workload. The concept of the virtual chief information officer, or virtual CIO, challenges this notion by providing access to technology leadership for small businesses.

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Use Your Data to Expand Your Business

Use Your Data to Expand Your Business

Today’s business takes in more data than ever before. The sales process is built on understanding target companies, and even the businesses that already purchase goods and services of your company are constantly providing more information to help you improve your relationships. Unfortunately, not a lot of businesses utilize this data to its full potential. Let’s take a look at a few ways a business can utilize data to improve their position in the sales process.

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How to Effectively Spot Phishing Emails

How to Effectively Spot Phishing Emails

We get more email correspondence than ever. Unfortunately, many of these messages are spam. Some are even worse: Phishing attempts looking to fool you into providing information that can be used to infiltrate your business account or network. This month, we thought we would go over some of the telltale signs that you are dealing with a probable phishing attempt and how to properly manage the loads of spam you get in your inbox each day. 

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4 Traits Your Business Should Look For In Any Help Desk

4 Traits Your Business Should Look For In Any Help Desk

When it comes to getting the technology support you need to keep your business running, nothing beats a great help desk solution. Unfortunately, not all help desks have the same quality that you would expect from experts in the field. To help you make the best decisions about your business’ technology support needs, we have outlined four key traits that you should look for in any help desk employee/solution.

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