Business success relies entirely on communication. Think about it, a product or a service is entirely useless if there is no way to share or request information. Whether the communication is internal or external, the method upon which your business relies should be simple yet effective. Today, we will analyze the different methods your business can utilize.
Ineffective communications can and will corrupt a business. Organizational goals, coming to agreements, selling your services, meeting effectively, all rely on effective communication. It is critical that your business is able to provide interpersonal or intrapersonal communication methods.
It simply makes sense -- your business’ operating income can be boosted by an estimated 19.2 percent over just a year. This figure disregards the estimated 32.7 percent decrease in growth that low engagement has been correlated to.
Let us go ahead and look at the two different types of engagement your business should focus on: internal, and external.
Your employees deserve an effective communication strategy. Internal communications enable your team to work as, well...a team. Whether an employee needs to check the status of a project, reach a different department or a supervisor -- any in-house communication is referred to as internal.
All other communication is external. This would be anyone who is not a part of your team, like clients or vendors. Whomever it is -- it typically will pertain to at least one of four goals:
Now that we’ve touched on what you’re trying to accomplish -- let’s talk about how. There are a few different ways you can achieve stellar communication practices such as:
Web-based communication is a very vague solution due to the sheer amount of ways we communicate via the web. Email, instant messaging, and many others all allow us to reach a person of interest.
This communication method has been around ever since Alexander Graham Bell was credited the invention of the telephone. While it might seem like this technology will eventually fade, there is no easier way to directly speak with a person of interest. With the introduction of Voice over Internet Protocol, telecommunications are easier to utilize.
Intrapersonal methods are extremely important to businesses alike. They are a great way to jump over the obstacle that is distance. Whether your employees are working from home, or across the nation, video conferencing allows for your business to keep your team, clients, or even prospects up to date.
KT Connections knows just how important communication is. While this list is far from complete, our experts are able to help you establish a successful communication strategy for your own business. Give us a call at 605-341-3873 today!
Rodd Ahrenstorff is the Director of Business Operations for KT Connections, as well as a member of the company’s ownership team starting in 2014. Rodd has been working in the computer and telecommunication fields for over twenty years—a term during which he has held a number of leadership positions. In the past, he has served as a broadcast television engineer, an systems architect, and most recently Director of Information Technology, including a role as a HIPAA Security Officer for behavioral health and multi-specialty medical providers.