KT Connections Blog

KT Connections has been serving the Rapid City area since 1997, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Can Your Former Employees Be a Threat to Your Business

Can Your Former Employees Be a Threat to Your Business

Employees come and go in the business world, so you should be prepared to handle this turnover when it happens. If your company does not have an adequate response to employee turnover, you could potentially put your business at risk. Here are three ways that you can make sure former employees cause you the least amount of worry, especially in regards to staffing and cybersecurity.

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The Proper Use of Technology Can Be the Key to a Better Business

The Proper Use of Technology Can Be the Key to a Better Business

Modern businesses need to take advantage of every opportunity they can get in today’s crowded marketplace, almost regardless of the industry they work in. One great way to gain an advantage is to put technology in place that can significantly enhance how your business works, inside and out.

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Industry Professionals Report that the Chip Shortage Could Lead to Counterfeits

Industry Professionals Report that the Chip Shortage Could Lead to Counterfeits

The pandemic placed a heavy emphasis on the capabilities for organizations to shift to remote operations, and if you were one of the many companies to seek additional equipment and hardware to make this happen, you might have noticed a lack of product out there. The global chip shortage has made it difficult for companies to procure new equipment, but there is another darker side to this story, particularly in regards to issues in the supply chain.

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VoIP is a Smart Move for Your Business’ Communications

VoIP is a Smart Move for Your Business’ Communications

With all the communication tools that businesses use today, there still is no tool you depend on as much as you do your telephone system. Unfortunately for small businesses, the telephone system can be expensive and hard to manage. However, there is a way for you to get a full-featured telephone service with some of the most important communication tools, for a fraction of the price that you currently pay for your current telephone system. That way is through incorporating a VoIP system. 

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Semiconductor Shortage Wreaking Havoc with Supply Chains

Semiconductor Shortage Wreaking Havoc with Supply Chains

Technology supply chains have been world-renowned for being some of the most dynamic and strongest for over a decade. Currently, companies are having problems procuring computers and networking equipment because of a global shortage of computer chips. Let’s take a look at the issue in today’s blog. 

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Employee Highlight: Jan Gaffney

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While we know that our success is largely due to the quality of services that we provide, KT Connections wouldn’t be here today without the team that we’ve put together. That’s why we like to take a few moments each month to introduce a member of our team to you. This time around, we wanted to help you get to know our purchasing agent, Jan Gaffney.

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Customer Highlight: Community Health Center of the Black Hills

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On the surface, the Community Health Center of the Black Hills might seem just like any other ordinary medical clinic. But it actually sets itself apart from all the other average medical and dental clinics in the region by delivering a wide range of integrated services that go beyond the basic meat and potatoes of health care.

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Is Your Business Ready For What’s Coming?

Is Your Business Ready For What’s Coming?

When the pandemic hit early in 2020, many business owners didn’t understand the situation they were about to face. Many businesses didn’t have the technology in place to support remote work, and the ones that did likely had employees that weren’t prepared for the responsibilities that come with working from home. Now, as millions of people are getting vaccinated and governments are slowly lifting restrictions, the question becomes: What now?

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Customer Highlight: Northern Plains Eye Foundation

Customer Highlight: Northern Plains Eye Foundation

Statistics show 80% to 90% of blindness is preventable through education and access to medical care. For over 30 years, education and access to medical care have been mainstays in the Northern Plains Eye Foundation (NPEF) mission to protect and preserve vision and restore sight.

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Profiting Off Your IT Investments

Profiting Off Your IT Investments

Revenue generation is the name of the game for every business and sometimes technology is looked on as more of a hindrance to profitability than a tool to cultivate it. To turn this notion around, a business needs to make strategic investments that will return some type of benefit, whether that be the availability of alternate revenue streams, a boost in productivity, improved collaboration, and more. Today, let’s take a look at some ways that businesses can invest in their IT and improve their profitability as a result. 

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Accounting Firms are Counting on Their IT

Accounting Firms are Counting on Their IT

We’re right in the middle of tax season and accountants are having to manage potential attacks on their data. Since people depend on your organization to keep their most sensitive information secure, having an effective strategy to protect that information is extremely important. As an IT service provider, we have solutions to help accountants handle this issue. Let’s take a look. 

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A Holiday Reflection on 2020

A Holiday Reflection on 2020

There is no denying that, as far as Christmas days go, 2020’s is much different than most of us are used to. Instead of visiting with family and friends, most of us are remaining at home and awaiting the normalcy that a vaccine to COVID-19 will bring. With that normalcy, we also anticipate a return to something like typical business operations.

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It Is Still People that Makes Your Business Work

It Is Still People that Makes Your Business Work

2020 is finally coming to a close. It has been an extraordinarily long year for most small businesses. Even if yours hasn’t seen a lot of the financial problems that thousands of businesses are seeing, you've definitely had to make some major adjustments that often come with additional cost. Through it all, one part of your business has been a rock, your people. 

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Do a Better Job of Managing Your Support Costs

Do a Better Job of Managing Your Support Costs

Your IT budget might be a mess or it might be on point, but regardless of where you are on that front, you’ll come to face some situations that could be handled better. Today, you can optimize some of the most egregious financial requirements your business has regarding your technology--its IT support costs--by translating the unpredictably variable costs you likely deal with now for your support, to the much more sustainable agreement that a managed service provider will operate through.

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Employee Highlight: Zach Logsdon

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Our most important resource here at KT Connections is our team, which is why we like to highlight our team members so that you can get to know them, too. This time around, we’re focusing on Zach Logsdon, one of our systems engineers.

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How Technology Has Helped Many Businesses Get Through the Pandemic

How Technology Has Helped Many Businesses Get Through the Pandemic

COVID-19 is still a factor that businesses need to consider, especially in terms of their continued operations. With major adjustments required to stay open, many small and medium-sized businesses will need to accept the situation their business is in and implement changes. Fortunately, research that Salesforce summarized in their fourth Small & Medium Business Trends Report suggests that this is happening.

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Employee Highlight: Dan Gabrielson

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At KT Connections, we like to recognize our team members, who make everything we do for our clients possible. We wanted to take a few moments and showcase Dan Gabrielson, one of our account managers here.

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Technology of the Future of Business

Technology of the Future of Business

A lot is being made about running smarter businesses. Two terms you typically hear during this conversation are business intelligence and business analysis. This month, we will take a look at the two terms, decipher their meaning, how they are different from one another, and how they can help you determine the resources a business needs to improve itself. 

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KT Connections Named Allworx Pacific West Region Partner of the Quarter

KT Connections Named Allworx Pacific West Region Partner of the Quarter

Here at KT Connections, we take pride in the work we do, and the services that we provide to our clients. This means that we are discerning about the solutions that we offer, as we only want to offer the best of the best. This approach seems to be working, as we were just named Allworx’s highest-performing partner in Q2 of 2020!

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Why Overworking is a Serious Issue for Your Remote Workers

Why Overworking is a Serious Issue for Your Remote Workers

As so many businesses have had to close their doors recently, remote work has become a very popular option. Unfortunately, this sudden shift has not been without negative side-effects. One such byproduct of this shift has been a serious overworking problem. This is a big problem, and one that you need to address if it has presented itself in your operations.

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