KT Connections Blog

KT Connections has been serving the Rapid City area since 1997, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

South Dakota Infrastructure Is at Risk of Cyberattack

South Dakota Infrastructure Is at Risk of Cyberattack

With the cyberattack that hit the Colonial Pipeline, a 5,500-mile oil pipe that starts in Houston and ends in New York, there came widespread panic and gasoline shortages across the eastern part of our country. This raises the question of the critical infrastructure of South Dakota, as well as the cybersecurity of all of the businesses and organizations throughout the state.

Let’s dig into the importance of this cybersecurity, and how our state has handled it thus far.

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Tip of the Week: How to Identify and Address Workplace Distractions

Tip of the Week: How to Identify and Address Workplace Distractions

Technology might be a great tool to enhance productivity, but we need everyone to understand that it can only do so much for an unproductive user. It’s not uncommon for users to bounce back and forth between tasks, and this can lead to unfortunate bouts of unproductive behavior. Let’s discuss some ways that you can help your team overcome these obstacles.

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Technology is Changing the Way We Look at Productivity

Technology is Changing the Way We Look at Productivity

The concept of productivity isn’t what it used to be. It has evolved significantly over time. In fact, it wasn’t until the late 16th century, where subsistence living was less frequent, where the term started to mean what we know it to mean today. Today, we’ll take a look at how the modern definition of productivity came about.

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Downtime is Expensive. Here’s How to Calculate Just How Costly It Is

Downtime is Expensive. Here’s How to Calculate Just How Costly It Is

Business owners try to avoid downtime like the plague, but it’s often a major challenge. The impact of downtime can be devastating for even the most well-to-do business because it effectively stops productivity, but the costs keep. This month, we thought we’d take a look at how you can calculate the cost of a downtime event to help you understand the impact downtime can have on your business. 

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Tip of the Week: How to Waste Less Time on Your Email

Tip of the Week: How to Waste Less Time on Your Email

As much as we all rely on emails throughout the workday, they can be an intense pain to manage, which only makes it a hassle to deal with and can actively make it less useful for your users. We want to help you avoid this outcome, so we’re sharing a few tips to make the management of your email that much more effective.

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Why You Need to Prioritize IT Resilience

Why You Need to Prioritize IT Resilience

I want you to take a moment and consider something: is your business prepared to survive any kind of data disaster? If you aren’t, you need to ensure that your systems—all your systems—can recover from whatever feasible event might impact them. This is what is known as IT resilience. Let’s dive in a little deeper.

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Many Businesses are Still Using Windows 7...

Many Businesses are Still Using Windows 7...

So many organizations continue to use a decade-old operating system, and they really, really shouldn’t.

Here’s the thing: Windows 7 is dead and gone… and yet, as of July, it still had a market share of about 23 percent, making it the second-most-popular operating system. Here, we’ll be going over just why it is—if your company is still using Windows 7—that you need to update to Windows 10 immediately (if not sooner).

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Tip of the Week: 4 Important Network Management Actions

Tip of the Week: 4 Important Network Management Actions

A business’ computing network is one of their most important tools. Therefore, it’s extremely important that it is managed and maintained properly. Today, we’ll go over a few tips you should keep in mind to ensure that your IT network is managed and secure. 

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Mobile Payment Options (Other Than Google Wallet)

Mobile Payment Options (Other Than Google Wallet)

Recently we updated our blog on how to use Google Wallet to send money to reflect its transformation into Google Pay. While Google Pay offers a wealth of convenient features, not everyone wants to be tied to the Google ecosystem. If that’s the case for you, we're exploring two competitors to Google Pay: Apple Pay and Samsung Pay. 

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Our Help Desk Is Extremely Useful

Our Help Desk Is Extremely Useful

The IT help desk may seem like it is a throw-in managed service. After all, most of the maintenance to your organization’s IT will be done remotely. This remote maintenance will present your team with more reliable computers, servers, and networks. This enhanced reliability will allow them to be more productive, but what happens when they come across an issue in the course of work? Using similar technology, our IT help desk can get their issues resolved and get their technology back up and running quickly.

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Why You Shouldn't Ask Just Anyone for Tech Advice

Why You Shouldn't Ask Just Anyone for Tech Advice

When it comes to dealing with things around the office, most people have almost no problem calling in a subject-matter expert to handle the issue. Toilet won’t stop running? Bring in a plumber. Simple, right? Yet, it seems that there’s one notable exception: technology issues.

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Could Leveraging Remote Work Benefit Your Operations?

Could Leveraging Remote Work Benefit Your Operations?

As technology has advanced, we’ve reached the point where work can easily be accomplished outside of the office environment. In fact, just over half of all employees around the world work from home at least one day each week. This only makes sense, as there are a few very appealing benefits to remote work… including for the employer.

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Microsoft Office 365 Does More than You Might Know

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Microsoft Office 365 has many features - far more than the core four Office programs that most users are familiar with. These other features are exceptionally useful to businesses, which is why it is such a shame that so few people know about them. Here, we’ll fix that by reviewing some of these relatively hidden features.

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Assessing Your IT is Key to Optimizing Your Business

IT-network-assessment

Let me ask you a question… would you rather your business continue through pure inertia, running through the momentum you generated once upon a time, gradually running out of gas until stagnation sets in, or, would you rather address the issues your business presented so they could be resolved and growth encouraged? I know which I would prefer.

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Reliable Communications Help Build Better Relationships

Reliable Communications Help Build Better Relationships

Communication plays a critical role in the way you develop relationships and clients. To optimize communication with your clients and customers, proper use of technology is essential, but it also makes for a much nicer experience from an operational standpoint. How can your business utilize this powerful communications technology?

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How to Prioritize Tasks to Boost Productivity

How to Prioritize Tasks to Boost Productivity

Productivity is something that either happens or it doesn’t, but it’s important to keep in mind that nobody can work at optimal efficiency at all times. This doesn’t mean you can’t leverage some best practices to make better use of your time, though. Today we’ll examine three general ways to improve your productivity, including examples of how to make them happen.

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How You Can Benefit from RMM

How You Can Benefit from RMM

It’s clear that your business’ profession was chosen based on a specific lack or need in your area, but if you don’t have the technology to make sure this need can be met, you’re not providing value to your clients. This is one of the key reasons why businesses like us offer remote monitoring and management services to organizations like yours.

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My Computer Is Slow. What Do I Do?

My Computer Is Slow. What Do I Do?

There is a special kind of frustration that comes from a slow computer. We think it’s a combination of being unable to get something done combined with your computer’s inability to take a hint and register your frustration as you furiously click your mouse. Either way, slow computers are annoying. Fortunately, there are some steps you can take to speed things up before you consider throwing it out a window.

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Tip of the Week: Why Optimization Is Key to Your Success

Tip of the Week: Why Optimization Is Key to Your Success

The business world is inherently somewhat Darwinian: instead of organisms with desirable traits surviving and carrying on, better businesses tend to outlast those that are inferior. In order to keep on, you need to ensure that your business has the tools it needs to be better than the alternative. Part of this is a great staff, yes, but for today’s tip, we’ll discuss how optimizing your technology can help.

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Does Messaging Actually Slow Down Productivity?

Does Messaging Actually Slow Down Productivity?

While email remains an important facet of professional business communications, the instant message is of rising importance in office environments everywhere. While any one of many factors may contribute to this shift, it provides those businesses that adopt it great advantages to their internal processes, and might even aid in their cybersecurity.

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