KT Connections Blog

Let’s take a look at a real-world scenario that I ran into a few weeks ago with a family friend. For the sake of this story, let’s call him Bob. Bob lost access to a pretty important online account.

Let’s face it - you’d be hard-pressed at this point to find someone who wasn’t fairly confident about their use of email in the office. However, the way they are currently using their email may not be the most efficient. This week, we’re focusing our tips on how to better use your email.

Email is a presence in almost every business, but some businesses use it better than others. Some use it as a be-all, end-all business communications solution, while others use it for correspondence that isn’t time sensitive. No matter how your business uses email, managing it properly will go a long way toward improving your efficiency and productivity.

With technologies like machine learning and artificial intelligence entering further into our daily lives, what was once science fiction is becoming fact - assisting our lives (which most would agree is better than threatening our lives). For this week’s tip, we’ll show you how to leverage machine learning in a very basic way: in the Android version of Gmail’s Smart Compose feature.

Ever get an email with the subject line “No Subject” and not feel compelled to open it? Us too. Your email subjects are crucial to getting a user’s attention and helping them understand what the email is about. We’re here to help you develop more effective email subjects to ensure your messages are opened and responded to.

Communication is imperative to the success of your business, but sometimes it’s easier said than done--particularly if your organization relies on technology-related communication that can make context and subtext difficult to detect. Here are some tips to ensure that your employees are as clear and concise as possible with your communication mediums.

Due to the popularity of email in the business world, it’s an extremely popular method of attack for hackers. They can easily send countless messages to targets all over the world with the click of a mouse. Therefore, you have to take email security very seriously. The repercussions of not doing so could be swift and severe. This week’s tip is dedicated to informing your employees of email best practices for the office environment.

Are your employees putting your organization’s security at risk due to poor email practices? This is a question that all business owners need to consider--especially if you deal in sensitive information. We recommend that all businesses utilize a two-pronged approach to email security, including both technology measures to secure communications on the technical side and training to secure on the human side.

There is a famous thought experiment devised by physicist Erwin Schrödinger, describing a very particular paradox in quantum physics through the experience of a cat. While Schrödinger’s cat was initially intended to demonstrate a very different phenomenon, it can also be applied to something that all businesses need to consider: their email security.

Your email inbox can quickly become an overwhelming mess without the proper management, but who has the time to sort through their email inbox on top of all of their other, more urgent responsibilities? Fortunately for Gmail users, the program provides the answer with its filter feature. For this week’s tip, we’ll show you how to regain control of your inbox with filters.

Does your business use Microsoft Outlook as its preferred email client? It’s likely that you have already noticed how dynamic of a solution it is for your business purposes, but little do you know that the most recent version of Outlook is stacked with some of the best features out there to make your user experience even better.

Most businesses rely on email in at least some capacity. Nowadays, organizations often choose to outsource the management of their email servers, including their hosting, to other organizations, most notably cloud providers for ease of use. Here are some of the benefits that you can gain from switching your in-house email management to a cloud-based email server.

Back in 1995, scammers pulled the first phishing attack. They took the identity of AOL employees and requested the billing information of users through instant messaging. More sophisticated phishing attempts have evolved over the years, culminating in the commonly-seen email phishing attack, which tricks users into handing over personal or sensitive information. Phishing attacks can be seen through, so we’ll show you how you can identify threats before they become a problem.

As a small business grows and takes on more employees and adds more departments, one aspect that becomes increasingly difficult to manage is email. Essentially, you go from using a handful of email addresses to managing dozens of accounts. If it feels like you’re losing control of your company’s email situation, then you’ll want to implement the following email solutions.

We’ve all been in a situation where we’re watching our inbox waiting for someone to send an email back. However, you might be limiting your own success by making your emails be too long, too wordy, or even too brief. According to a study by Boomerang, there are several ways to make your emails more viewer-friendly, and it all starts by analyzing what you’re currently doing with your outbound communications.

In 2015, there was an incredible amount of information stolen from organizations all over the world. From healthcare companies to government institutions, nobody was safe from the endless onslaught of hacking attacks. Now, in the wake of these hackers’ destruction, it seems that most of the incidents in question exposed passwords and email address; important credentials that put many users’ security in jeopardy.

Have you ever spent time writing an email to somebody that you haven’t emailed before, hit send, and then wondered if the email address is even valid? For the active email user, this is an all-too-common scenario. How can you know for sure if an email address is valid before sinking time into writing a message?

Have you ever been the target of an email spoofer? This can be a difficult question to answer, especially if you don’t know what you’re looking for. Email spoofing can appear to be from legitimate sources, but the most important indicator is if the message looks like spam or fishy in general. If you ever receive a message like this, you might wonder why your spam filter didn’t catch such an obvious trap.

A modern business needs to keep up with the latest technology solutions, and communications are no different. Believe it or not, though, many organizations have yet to commit to a comprehensive unified communications strategy that encompasses their entire network. It’s more important today than ever before to maintain a professional grip on your communications technology, including how your organization approaches both internal and external communications.

Email is a communication solution that clearly shows its age, but it’s still a vital component of the modern office. Despite your best efforts to find a better way to communicate, email is a staple that’s proving to be difficult, if not impossible, to adequately replace. Therefore, it makes the most sense to make using email as painless as possible. Here’s how it’s done.