KT Connections Blog

KT Connections has been serving the Rapid City area since 1997, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

VPNs Are Under Attack. Here’s What You Need to Know

VPNs Are Under Attack. Here’s What You Need to Know

With the massive shift toward remote and hybrid work, many companies have implemented virtual private networks to facilitate a more secure working environment for their employees. However, as is the case with these shifts, cybersecurity threats also respond in kind. How are hackers attempting to exploit virtual private networks, and what can you do about it?

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Support Your Technology More Effectively with These 3 Practices

Support Your Technology More Effectively with These 3 Practices

IT support can be challenging to handle for small businesses. They might understand the importance of IT, but their actions often do not speak to this. Some small businesses fail to invest properly in IT support, or they simply do not know what to look for in the services they need. Thankfully, you have us to help you make the right call for your business IT.

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4 Traits Your Business Should Look For In Any Help Desk

4 Traits Your Business Should Look For In Any Help Desk

When it comes to getting the technology support you need to keep your business running, nothing beats a great help desk solution. Unfortunately, not all help desks have the same quality that you would expect from experts in the field. To help you make the best decisions about your business’ technology support needs, we have outlined four key traits that you should look for in any help desk employee/solution.

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Do These 4 Things to Avoid Bad IT Situations

Do These 4 Things to Avoid Bad IT Situations

One of the biggest challenges facing small businesses is IT. More often than not, SMBs lack the strong IT leadership and plethora of resources that enable larger organizations to effectively manage their technology. While there are countless mistakes that SMBs can make regarding technology management and implementation, we’ve selected four that stand head and shoulders above the rest. These are the most costly mistakes your organization can make regarding its technology management.

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Defining Penetration Testing and How It Can Help Your Business

Defining Penetration Testing and How It Can Help Your Business

One of the most valuable things for a business to know, in terms of its cybersecurity, is how vulnerable it is to breaches and exploits. This kind of information can be gathered via a process called penetration testing, or pen testing. Let’s go over how the average pen test is conducted to see how these insights are collected.

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Profiting Off Your IT Investments

Profiting Off Your IT Investments

Revenue generation is the name of the game for every business and sometimes technology is looked on as more of a hindrance to profitability than a tool to cultivate it. To turn this notion around, a business needs to make strategic investments that will return some type of benefit, whether that be the availability of alternate revenue streams, a boost in productivity, improved collaboration, and more. Today, let’s take a look at some ways that businesses can invest in their IT and improve their profitability as a result. 

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Scale Your IT to Better Manage Your Budget

Scale Your IT to Better Manage Your Budget

Today’s business has to do more with less. This goes for all of its resources including the technology it uses. Runaway IT budgets can put a lot of pressure on the technology to do more than it can. To get the most out of your business’ technology investments, consider the following strategies.

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The Lego Group Is Using IT the Right Way

The Lego Group Is Using IT the Right Way

Regardless of a business’ size, technology can help it to resolve most operational challenges it is contending with. For instance, global toy producer The Lego Group shared their own story about how improved IT solutions helped it to address some significant issues it had. Let’s go over what The Lego Group did, and then see how their process could translate to your business.

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This is What Gives Managed IT Its Value

This is What Gives Managed IT Its Value

We are constantly trying to find the most effective ways to communicate just how much value our services can bring a business, nonprofit, or municipal organization. Since almost all organizations rely heavily on their technology, it stands to reason that getting the most value out of their IT support should be a priority. In many ways, managed IT services are the answer to this issue. Let’s look at some of the most valuable parts of using managed services. 

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Putting The IT in IT Solutions

Putting The IT in IT Solutions

You might think that most IT companies are pretty similar. Sure, they might have varying levels of customer support and professionalism that makes some stand out over others, but the general consensus is that all IT companies generally offer the same type of services. Many of our clients have experienced quite the opposite.

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IT Help Desk and Its Business Benefits

IT Help Desk and Its Business Benefits

When your business has computer problems, productivity tends to decline. Unfortunately, IT, for all its benefits, has to be constantly maintained. One of the best ways to maintain your technology, or fix issues when they arise, is to lean on an IT help desk. Let’s take a look at the ways an IT help desk can benefit your business.

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What Are Your Biggest Issues, IT Challenges and Priorities?

What Are Your Biggest Issues, IT Challenges and Priorities?

All a business’ technology is important to its operations, but based on its industry, certain priorities are bound to arise. A recent survey cast a light on some of these priorities, giving us a view of what small to medium-sized businesses are concerning themselves with. Let’s review some of the trends this survey revealed to see how well your priorities match up.

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