KT Connections Blog

KT Connections has been serving the Rapid City area since 1997, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Unpacking the Benefits of VoIP

Unpacking the Benefits of VoIP

With the cost of doing business rising, it is not really a surprise that the decision makers at many organizations are looking to save a bit of money where they can. Using cloud platforms to meet business computing needs has proven to be a particularly popular way of doing so, especially when you can consolidate your business’ spending through products like hosted VoIP.

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Have You Considered Hosted VoIP as a Practical Solution?

Have You Considered Hosted VoIP as a Practical Solution?

Many businesses experience a similar scenario when dealing with their telephony—one where an extremely expensive solution limits their capabilities… unless, of course, they are willing to fork over more of their available budget. VoIP, or Voice over Internet Protocol, is another option that can help fix both issues at once. Let’s take a few moments to review how VoIP does this, and what this can do for your business. 

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We did it AGAIN! An Allworx Top Ten Partner!

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RAPID CITY, SD -- KT Connections, a local managed IT provider that has been delivering reliable IT services to businesses for over 20 years, has been named as one of Allworx’s North American Top 10 APEX Partners for 2021. This certifies that Allworx recognizes them as an Authorized Partner of Excellence—the second time KT Connections has been recognized as a top performer amongst their partners. KT Connections can be reached for more information about their services at 888-891-4201.

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Good Communication Is a Key to Good Business

Good Communication Is a Key to Good Business

People are known to consider good communication as the foundation to forging and maintaining successful relationships. For businesses, this couldn’t be more true. Solid communications both in the operations of a business and with its customers can set it apart from other businesses that are trying to do the same things. This month, we thought we’d take a look at how small businesses can build a successful communications strategy that allows them to thrive in today’s competitive marketplace. 

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Communication Tools that will Help Boost Your Business

Communication Tools that will Help Boost Your Business

Communication is a key part of doing business. Today, there are a variety of solutions devoted to improving your business’ communications strategy in some way, shape, or form. Here, we’ll go over these solutions, and discuss why today’s business should be invested in most or all of them.

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Why VoIP is a Great Choice for a Business

Why VoIP is a Great Choice for a Business

A VoIP (Voice over Internet Protocol) signal uses the Internet instead of using a traditional phone infrastructure. Let's review the concept of VoIP and how companies can use it to their advantage.

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Tip of the Week: Three Tips to Improve Your Remote Meetings

Tip of the Week: Three Tips to Improve Your Remote Meetings

While remote work can be a hugely popular and successful strategy to ensure your business’ goals are accomplished, remote meetings can often offer up challenges for those that aren’t used to them. For this week’s tip, we’re offering three ways that you can help make these meetings easier to manage.

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KT Connections Named Allworx Pacific West Region Partner of the Quarter

KT Connections Named Allworx Pacific West Region Partner of the Quarter

Here at KT Connections, we take pride in the work we do, and the services that we provide to our clients. This means that we are discerning about the solutions that we offer, as we only want to offer the best of the best. This approach seems to be working, as we were just named Allworx’s highest-performing partner in Q2 of 2020!

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Don’t Get Tricked: Phishing Attacks Pretending to be Voicemail Attachments

Don’t Get Tricked: Phishing Attacks Pretending to be Voicemail Attachments

Human beings are naturally inquisitive creatures, which makes it all the easier for us to be convinced of different things. Cereal mascots promise wild flavors that will send kids on a Mom-approved adventure, magazine covers promise countless sure-fire ways to be rid of that stubborn belly fat, and—more sinisterly—phishing attacks promise to be something that they are not. As hackers have found, this tactic has proven to be worth investing time in.

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Unified Communication Brings Big Benefits

Unified Communication Brings Big Benefits

With businesses trying to feel out the situation, there is going to be some anxiety, some indecisiveness, even some fear about reopening too early (or too late). It may be a perfect time, however, to start to look at ways you can innovate your business. One way you can do that is by reinventing your business’ communications platform. 

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What Makes VoIP So Different?

What Makes VoIP So Different?

The differences between VoIP and the traditional method behind telephone services are pronounced enough that comparing them isn’t so much a consideration of one team versus the other—VoIP is in another league, practically an entirely different sport. Let’s go over what makes VoIP (Voice over Internet Protocol) so different, and how this offers greater benefits to businesses.

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The Employee’s Guide to Working Remotely

The Employee’s Guide to Working Remotely

It’s not uncommon where a situation arises and you will find yourself working from home. To make this work, it is important that you keep a few additional issues in mind so that you can make the most of it. We have put together a few simple best practices that you should keep in mind as you operate remotely.

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What You Need to Know to Manage a Remote Workforce

What You Need to Know to Manage a Remote Workforce

There are many reasons that your team may want (or need) to work from home, and there are many reasons to allow them to do so. A 2019 survey by OwlLabs indicated that 71 percent of remote workers are happy with their job (as compared to 55 percent of on-site workers); remote workers responded that they are 13 percent more likely than onsite workers to stay in their current job for five more years than onsite workers will; and when respondents claimed to be working longer than 40 hours per week, onsite workers were doing so out of necessity, while remote workers did so out of desire and enjoyment.

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Communications You Can Use to Make Doing Business Easier

Communications You Can Use to Make Doing Business Easier

Business success relies entirely on communication. Think about it, a product or a service is entirely useless if there is no way to share or request information. Whether the communication is internal or external, the method upon which your business relies should be simple yet effective. Today, we will analyze the different methods your business can utilize. 

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Can We Get Some VoIP?

Can We Get Some VoIP?

Your business needs a reliable telephone system, that much is true. What if you could get one for a fraction of the cost that you are currently paying? What if that system came with cutting-edge tools that make the telephone company’s offering look like old news? These aren’t hypothetical questions. You can get a full-featured telephone system with built-in options that makes doing business easier than ever, for a fraction of the cost that you are paying right now for your “enterprise” phone system.

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VoIP Has a Spam Problem

VoIP Has a Spam Problem

Robocalls plague the world’s smartphone users, but have you ever stopped to ask why you receive them in the first place? Why are robocallers able to hide behind a local number so that you pick up the phone? Scammers are actually using a business tool you may have heard of… Voice over Internet Protocol, or VoIP, a modern phone solution that in the hands of anyone else is extremely helpful.

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Successful Allworx Analysis Lunch and Learn

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April 25, 2019 - We had a great turnout with over 30 attendees for the KT Connections and Allworx Lunch & Learn yesterday afternoon.

Richard Schuman, our Allworx Regional Channel Manager, did a great job covering the Allworx product lineup and features, while answering a good number of questions from the audience. KT Connections was recently awarded the Allworx Certified Partner of Excellence for 2019 and a top-five Allworx reseller in the northwest region.

Thanks go out to Richard and all our customers for attending and we hope to see you soon at a future educational lunch & learn.

If you missed the event or would like more information about Allworx solutions contact us today!

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After 25 Years, Hosted VoIP Has Matured

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When many of us think about VoIP (Voice over Internet Protocol), we remember what it was like to be early adopters of a technology which could be hit or miss at best. With issues like sound quality and connectivity, any potential savings were negated. After all, saving money isn’t really saving if you can’t communicate with your client when they call and your brand is diminished in their eyes as a result. Those issues - in combination with prior experience with consumer-level VoIP systems - may have tainted how some people and businesses feel about VoIP.

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The Best Extra Features of a VoIP Service

The Best Extra Features of a VoIP Service

We’ve beaten this point into the ground countless times already, but Voice over Internet Protocol, or VoIP, presents clear benefits compared to the traditional way of using a telephone for business purposes. One of the key ways that VoIP does this is by providing features that traditional telephony simply cannot compete with. We’ll be discussing some of the best ways you can augment your VoIP solution with additional add-ons.

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Where Should You Host Your Telephone System?

Where Should You Host Your Telephone System?

The cloud is one of the best ways providers can make their services accessible, but not all businesses have the same needs. Some might host their cloud-based services on-site, while others might outsource the management to a third-party organization. Hosted VoIP is one of the most common ways businesses utilize the cloud, but what makes it better than the traditional on-site method of hosting? Let’s dig in.

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