Why do manufacturers and developers constantly issue updates and upgrades to their software and hardware solutions? A business’s IT solutions might seem like something you want to set up and not think about ever again, but this is simply not how the cookie crumbles. This week’s tip is dedicated to why your organization needs to have a strategy in place to approach your upgrades.
Step 1: What Needs an Upgrade, and Why
The first step in the upgrade process is to determine what upgrades are necessary. Be sure to look at components on your business’s network infrastructure. Upgrades will generally be issued for any of the following reasons:
If any of the parts of your infrastructure that you’re considering upgrading can achieve the above objectives, then you know it’s worth the investment.
Step 2: Plan and Prepare for Your Upgrade
Technology upgrades don’t happen whenever you want them to happen, especially in the business world. Instead, you need to plan them out in meticulous detail, as they will often need to be done outside of normal operational hours to avoid downtime and distractions. Beyond this, though, there is still much to consider.
Be sure to think about the negative effects that the upgrade could have on the user. If the upgrade will be a lengthy one, will those in need of the technology being upgraded have access to tools to do their job? Will the business be able to function while the upgrade is happening? All of these questions must be asked so that operations are impacted minimally during the process.
Step 3: Protecting Yourself
The upgrade might normally go smoothly without any real issues, but it’s still important to imagine a hypothetical situation where you’re caught off guard, and something doesn’t go as planned. This is why we recommend having a comprehensive data backup solution. If you run into any issues during the upgrade, you can simply revert back to before the upgrade was attempted--assuming that the upgrade was on the software end rather than the hardware end.
KT Connections can help your business upgrade its technology in an easy and efficient way. To learn more, reach out to us at 605-341-3873.
Rodd Ahrenstorff is the Director of Business Operations for KT Connections, as well as a member of the company’s ownership team starting in 2014. Rodd has been working in the computer and telecommunication fields for over twenty years—a term during which he has held a number of leadership positions. In the past, he has served as a broadcast television engineer, an systems architect, and most recently Director of Information Technology, including a role as a HIPAA Security Officer for behavioral health and multi-specialty medical providers.