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We are classified as a managed service provider, which is only helpful if someone knows what managed services are. That’s why we’re taking a few minutes to review what it is that managed services are, and what a managed service provider does.
As technology has improved over time, our capabilities to use it to our advantage have progressed. Not only has the technology itself become better, we are able to make use of what is available to us better and more intelligently.
This has allowed managed services to develop out of a need to keep this valuable technology running effectively. Rather than waiting for a business to experience some IT issue and report it, an IT provider can now remotely monitor a business’ IT infrastructure and proactively resolve these issues, ideally avoiding any adverse effects of them.
This means daily operations are interrupted less frequently, allowing more work to be done as a result.
Furthermore, managed IT services are able to help your business with all of its technology-related needs, not just its emergency issues. Updates, installations, and various other maintenance tasks can all be handled by a managed service provider, without requiring you to worry about it.
When compared side-by-side, there are a few additional reasons that businesses have increasingly embraced managed services as an approach to their IT support.
If you’re interested in finding out more about the benefits that managed services can bring, don’t hesitate to call KT Connections. As one of the best managed service providers in Western South Dakota, we can help you be sure that your business’ technology is operating to the best of its ability, allowing you to direct your focus on the operations this technology enables.
Give us a call at 605-341-3873 to talk to one of our professionals today.
Rodd Ahrenstorff is the Director of Business Operations for KT Connections, as well as a member of the company’s ownership team starting in 2014. Rodd has been working in the computer and telecommunication fields for over twenty years—a term during which he has held a number of leadership positions. In the past, he has served as a broadcast television engineer, an systems architect, and most recently Director of Information Technology, including a role as a HIPAA Security Officer for behavioral health and multi-specialty medical providers.