As businesses continue to rely more heavily on technology to operate and grow, the importance of effective IT management cannot be overstated. Whether it is managing complex networks, maintaining data security, or providing support to end-users, managing IT systems can be a daunting task for… Read More »Managed IT Services: The Solution for Complex IT Infrastructure Management
Managed detection and response (MDR) are a cybersecurity service that provides organizations with a team of cybersecurity experts who monitor your endpoints, networks, and cloud environments – responding to cyberthreats 24/7. The team uses a combination of processes to reduce risk, stop attacks and improve… Read More »4 Functions of Managed Detection and Response
Downtime is a computer industry term that refers to the time during which a computer or IT system is unavailable, offline, or not operational. Downtime is caused by many things including scheduled shutdowns for maintenance (known as scheduled downtime), human error, software or hardware malfunctions,… Read More »4 Reasons Why Downtime Happens
A Service Level Agreement (SLA) functions as a contract between a service provider and the client that defines the expectations of each party. At their most basic, SLAs (Service Level Agreements) are designed to keep both parties on the same page. If there is an… Read More »4 Benefits of Having a Service Level Agreement
For today’s business, technology plays a key role. Unfortunately, technology is prone to malfunction. A malfunction means downtime. At KT Connections, we know that the more you can ward against downtime, the more successful your endeavor will be. To alleviate this issue, we offer comprehensive… Read More »Proactive IT: Keep Your Technology Working
As a managed service provider, we have helped countless users get their technology back working properly. We have also been dumbfounded by issues out of our control due to vendor mishaps. That is not to say that there are not things that you can do… Read More »An Introduction to Helpdesk Support
Typically, we focus more on the positive aspects you should seek out in an IT provider, however, this is only half of the equation. There are also a lot of signs that a provider is not meeting the standards you should expect. Let us take… Read More »6 Signs You Need to Switch Managed Service Providers
The business world is changing rapidly, and with change, there are new opportunities and new rules. With data privacy becoming a hot-button issue for businesses and individuals alike, it is increasingly important that your business has the resources it needs to meet all the compliance… Read More »Compliance Management: Prepare for the Audit
By knowing the essential details about the IT needs of your company, the IT consultant provides you with the ultimate customer service experience, working closely alongside you to always have your best interest in mind. The IT consultant will keep the big picture of your… Read More »3 Benefits of an IT Consulting Service
IT service can be quite expensive, even small office visits if often enough, can add up fast. Worse than this, the productivity and output of your team can come to a complete standstill if a piece of technology goes down when they rely on it… Read More »IT Service Models Explained
We strive to provide the best comprehensive IT, Computer, and Networking services to businesses of all sizes. As your local IT provider, we can handle any technology-related issue you may have.
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