A Service Level Agreement (SLA) functions as a contract between a service provider and the client that defines the expectations of each party. At their most basic, SLAs (Service Level Agreements) are designed to keep both parties on the same page. If there is an… Read More »4 Benefits of Having a Service Level Agreement
For today’s business, technology plays a key role. Unfortunately, technology is prone to malfunction. A malfunction means downtime. At KT Connections, we know that the more you can ward against downtime, the more successful your endeavor will be. To alleviate this issue, we offer comprehensive… Read More »Proactive IT: Keep Your Technology Working
As a managed service provider, we have helped countless users get their technology back working properly. We have also been dumbfounded by issues out of our control due to vendor mishaps. That is not to say that there are not things that you can do… Read More »An Introduction to Helpdesk Support
Typically, we focus more on the positive aspects you should seek out in an IT provider, however, this is only half of the equation. There are also a lot of signs that a provider is not meeting the standards you should expect. Let us take… Read More »6 Signs You Need to Switch Managed Service Providers
The business world is changing rapidly, and with change, there are new opportunities and new rules. With data privacy becoming a hot-button issue for businesses and individuals alike, it is increasingly important that your business has the resources it needs to meet all the compliance… Read More »Compliance Management: Prepare for the Audit
By knowing the essential details about the IT needs of your company, the IT consultant provides you with the ultimate customer service experience, working closely alongside you to always have your best interest in mind. The IT consultant will keep the big picture of your… Read More »3 Benefits of an IT Consulting Service
IT service can be quite expensive, even small office visits if often enough, can add up fast. Worse than this, the productivity and output of your team can come to a complete standstill if a piece of technology goes down when they rely on it… Read More »IT Service Models Explained
Your business can do more with the right kind of support. Every year comes with updates to your IT environment. How do you ensure that you always get the support you need to accommodate these changes? The improper management of your technology will sooner or… Read More »An Introduction To MSPs
Technology changes at a rapid pace. These days it can be difficult for businesses to keep up and maintain the adequate infrastructure needed to remain competitive. An infrastructure refresh can be a costly endeavor, but if done right can be an effective asset for business… Read More »IT Infrastructure Updates: Refreshing Your Systems
Unfortunately, too many businesses don’t treat their technology like the valuable investment that it is. When properly utilized, technology could be the tool that takes your operational success to the next level. We want to be there to ensure that happens for you. Table of… Read More »4 Benefits of a Managed IT Service
We strive to provide the best comprehensive IT, Computer, and Networking services to businesses of all sizes. As your local IT provider, we can handle any technology-related issue you may have.
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