KT Connections's Newsletter

KT Connections has been serving the Rapid City area since 1997, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Basic Troubleshooting Techniques are Good to Know

Basic Troubleshooting Techniques are Good to Know

Sometimes, no matter how hard you try, technology just doesn’t want to cooperate. This frustration often leads users to contact the help desk, which is fine, but sometimes there are small things you can do to resolve issues that you might not have thought about doing. These simple steps might save you a bit of time and help to resolve your issues faster and more efficiently.

  0 Comments
0 Comments
Continue reading

There Are More People Working from Home than Ever

There Are More People Working from Home than Ever

When the COVID-19 pandemic started to surge across the world, much of the workforce shifted to remote operations, but it has become clear over the past several months that this shift is likely temporary, forcing many employers to consider the hardest question of all: what will it take to get people back in the office? A report from Gartner suggests that it’s not as easy as it sounds, and in fact might be moving in the opposite direction to what employers are hoping.

  0 Comments
0 Comments
Continue reading

You Need to Consider These Remote Policies

You Need to Consider These Remote Policies

Unfortunately, the COVID-19 pandemic is still in full swing, and while many companies buckled under the pressure put on them to maintain operations, others have managed to adapt through the use of remote technology solutions. Businesses have put into place policies surrounding this remote technology, many of which are both helpful and harmful.

  0 Comments
0 Comments
Continue reading

4 Ways to Keep Yourself Safe on Social Media

4 Ways to Keep Yourself Safe on Social Media

It’s a well-known fact that successful businesses and influencers in any chosen industry utilize social media to an extent, whether it’s Facebook, Twitter, LinkedIn, Tik Tok, Instagram, or otherwise. All that said, however, in this connected world, one has to be aware of how this connection can influence cybersecurity. What are some ways you can keep yourself safe while using social media for either your business or your personal brand?

  0 Comments
0 Comments
Continue reading

3 Reasons Why You Should Ditch Tape Backup and Go With a Cloud-Based Solution

3 Reasons Why You Should Ditch Tape Backup and Go With a Cloud-Based Solution

Data backup is one part of running a business that nobody wants to think about, but it’s something that must be considered should anything ever happen to your company’s data. In a world where disasters are so unpredictable and devastating, you can never know when one will strike, so you must take preventative measures now so that you are not caught unawares. Let’s go over one of the best ways you can get ready for these disasters: cloud-based automatic data backups.

  0 Comments
0 Comments
Continue reading

New Report Shows that the Cloud Isn’t Killing In-House Infrastructure

New Report Shows that the Cloud Isn’t Killing In-House Infrastructure

We talk a lot about how the cloud is growing in utilization, and considering the circumstances of the past 18 or so months, it’s not surprising. However, what might be surprising to you is that this movement to the cloud is not necessarily to the detriment of the on-site data center. In fact, there are several reasons why businesses still consider in-house data centers to be the ideal solution. But why is this?

  0 Comments
0 Comments
Continue reading

Multi-Factor Authentication Needs to Become the Gold Standard

Multi-Factor Authentication Needs to Become the Gold Standard

It’s no secret that passwords have long held center stage when it comes to data security, but if we’re to be honest, a password just isn’t sufficient to protect your business. Don’t get us wrong: passwords remain immensely important, but their role has diminished with the availability of other, more advanced security features. One of these features is something called multi-factor authentication.

  0 Comments
0 Comments
Continue reading

A Few Considerations to Help You Make Better Technology Decisions

A Few Considerations to Help You Make Better Technology Decisions

When you run a business, solid decision making is crucial to achieving success. This goes from hiring and managing your staff, dealing with your prospects and customers, and procuring tools and resources that make your business possible. Today, technology is not only important, it is a major consideration when hashing out your yearly (or quarterly) budget. Let’s go through a couple of tips on how to make the best technology decisions for your company.

  0 Comments
0 Comments
Continue reading

How a Virtual CIO Can Improve Your Business

How a Virtual CIO Can Improve Your Business

We often talk about how some businesses do not have the budget to hire technicians to perform regular maintenance on their IT infrastructures, but what about the one behind the scenes calling all the shots? If companies cannot hire technicians, then it stands to reason that they also cannot afford someone at the executive level who manages their workload. The concept of the virtual chief information officer, or virtual CIO, challenges this notion by providing access to technology leadership for small businesses.

  0 Comments
0 Comments
Continue reading

Use Your Data to Expand Your Business

Use Your Data to Expand Your Business

Today’s business takes in more data than ever before. The sales process is built on understanding target companies, and even the businesses that already purchase goods and services of your company are constantly providing more information to help you improve your relationships. Unfortunately, not a lot of businesses utilize this data to its full potential. Let’s take a look at a few ways a business can utilize data to improve their position in the sales process.

  0 Comments
0 Comments
Continue reading

How to Effectively Spot Phishing Emails

How to Effectively Spot Phishing Emails

We get more email correspondence than ever. Unfortunately, many of these messages are spam. Some are even worse: Phishing attempts looking to fool you into providing information that can be used to infiltrate your business account or network. This month, we thought we would go over some of the telltale signs that you are dealing with a probable phishing attempt and how to properly manage the loads of spam you get in your inbox each day. 

  0 Comments
0 Comments
Continue reading

4 Traits Your Business Should Look For In Any Help Desk

4 Traits Your Business Should Look For In Any Help Desk

When it comes to getting the technology support you need to keep your business running, nothing beats a great help desk solution. Unfortunately, not all help desks have the same quality that you would expect from experts in the field. To help you make the best decisions about your business’ technology support needs, we have outlined four key traits that you should look for in any help desk employee/solution.

  0 Comments
0 Comments
Continue reading

Collaboration In Remote Teams Can Be Tricky

Collaboration In Remote Teams Can Be Tricky

More people are consistently working remotely now than before the pandemic, and while many businesses have been able to make it work, some continue to struggle. Workers that were moved out of the brick and mortar office to their homes at the beginning of the pandemic aren’t all looking forward to going back. If your business is considering a sustained remote or hybrid workplace strategy, having a team that can successfully collaborate from where they work is essential. This month we thought we would take a look at three problems businesses with remote workers could experience and the solutions for those challenges.

  0 Comments
0 Comments
Continue reading

Passwords Still Give Small Businesses Trouble, Says LastPass Report

Passwords Still Give Small Businesses Trouble, Says LastPass Report

In today’s business environment, where ransomware strikes just as often as just about any other threat out there, you need to take as many precautions as possible so that your organization does not become another victim or statistic. All it takes is looking at reports from various security firms to understand just how important even the most basic of security measures—the password—is toward keeping businesses safe.

  0 Comments
0 Comments
Continue reading

Focus on Upskilling Your Employees

Focus on Upskilling Your Employees

When many businesses look to add to their teams, they typically have a series of qualifications they need each applicant to meet before they grant interviews. They make their selection, do their entrance training, and then expect that the new hire will settle in and be as productive as possible as soon as possible.

  0 Comments
0 Comments
Continue reading

Do You Know What Disasters Could Befall Your Business?

Do You Know What Disasters Could Befall Your Business?

Disasters are not something relegated to specific locations or industries. All organizations are susceptible to a data loss disaster or two, no matter which category they fall under. As a business owner, it should be your prerogative to protect your company from the various disasters that could create downtime, destroy data, and disrupt operations.

  0 Comments
0 Comments
Continue reading

Three Practices to a More Secure Network

Three Practices to a More Secure Network

The past year has been tough on businesses, if only because of how unpredictable everything has been. As far as network security goes, however, most of the threats that were plaguing companies before the pandemic are the same ones that IT administrators are dealing with today. Curiously, it seems that a week can’t go by without a major data breach. Why is this happening? Simply put, the fundamentals of security management are being neglected. Let’s take a look at three practices that need to be followed in order to keep your organization from being a victim of a scam or cyberattack.

  0 Comments
0 Comments
Continue reading

Mobile Device Management, Explained

Mobile Device Management, Explained

While smartphones can help businesses quite a bit, they can also be quite detrimental to their success. If you can get past the issues related to employees bringing their own devices to the workplace, then you’ll be able to save a considerable amount of time and money doling out mobile devices. However, you will need to make sure you have a mobile device management policy put in place so that you can control how those mobile endpoints interact with your business’ standing infrastructure and data.

  0 Comments
0 Comments
Continue reading

VoIP is a Smart Move for Your Business’ Communications

VoIP is a Smart Move for Your Business’ Communications

With all the communication tools that businesses use today, there still is no tool you depend on as much as you do your telephone system. Unfortunately for small businesses, the telephone system can be expensive and hard to manage. However, there is a way for you to get a full-featured telephone service with some of the most important communication tools, for a fraction of the price that you currently pay for your current telephone system. That way is through incorporating a VoIP system. 

  0 Comments
0 Comments
Continue reading

Can AI Really Improve Your Business?

Can AI Really Improve Your Business?

AI has been one of the leading technology topics for years now, and it’s not that surprising considering how many software developers are using the concept. For years it took a lot of people to realize that algorithmic machine learning could have massive benefits for business and society; they just thought AI was for the development of cyborgs. In business today, however, AI can be found in all types of applications. Let’s take a look at a couple of ways AI is currently being used in business.

  0 Comments
0 Comments
Continue reading